Hilton Garden Inn Martinsburg

The rooms were clean and comfy. It smelled clean. Kristyn (?) Checked me out after my stay and when I mentioned the stay was "alright" (not in a bad way) she immediately wanted to help if she could make it better. Exceptional customer service and I loved her helpful attitude and kind demeanor. All the front desk staff were kind. The elevators were clean. The mini fridge was clean and the microwave was clean/had the plate in it. The pool was warm & upkept.

If I had an issue for example our comforter had blood spots on it and didn't realize. (Not from us) they gave me new bedding. A lady was mean to the kids in the pool area. They stepped in when they heard about it. I'm ready to come back already. The lady for house keeping was amazing also. Super friendly.

I wish I could remember the name of the desk clerk who checked us it, but he was wonderful. He gave us suggestions for food and local things to do. Also, check in and out was so easy.

Front desk staff was very friendly. Hotel had a great location and was very clean and comfortable.

Beautiful Inn. My room was very nice and I did like the coffee and tea set up in the lobby. Nice touch.